Obed

Customer Service Trainer with 12+ years of call center experience

Video resume

Customer service

Contact

Mexicali i Baja California, Baja California, Mexico

Open to remote

Available on CazVid

Contact via CazVid

Competencies

Customer ServiceExpert

Extensive experience in managing customer interactions and service quality.

Team SupervisionAdvanced

Supervised call center teams, ensuring operational efficiency and customer satisfaction.

Project ManagementIntermediate

Trained as a project manager during internship, coordinating campaigns and tasks.

Sales SupportIntermediate

Participated in soft sales campaigns, gaining knowledge in upselling and client engagement.

Summary

Experienced call center supervisor and trainer with over 12 years in customer service and soft sales campaigns, specialized in team supervision and client engagement.

Key Achievements

Currently training customer service professionals at Trisorce.
Supervised call center teams and managed customer interactions effectively.
Completed a project management internship focusing on customer service and soft sales campaigns.

Skills

Customer ServiceTeam SupervisionProject ManagementSales Support

Published on CazVid - Jul 3, 2025

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