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Ofentse

Caregiver & Customer Service Professional with 2+ years of diverse experience

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Pretoria, Gauteng, South Africa
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Competencies

Patient Care & SupportIntermediate

Assisted residents with daily activities, medication, and emotional support at a care home setting.

Customer Service & Cash HandlingIntermediate

Managed transactions, resolved customer issues, and provided product recommendations in a fast-paced restaurant environment.

Food Preparation & Stock ManagementIntermediate

Prepared food items, packed stock, and maintained cleanliness in a food service context.

Administrative SupportIntermediate

Supported senior staff in administrative tasks and provided general operational assistance.

Education

National Senior Certificate (Matric)
Lehlabile High School
Completed 2012

Summary

Dedicated caregiver and customer service professional with hands-on experience in elderly support, food service, and administrative roles. Skilled in multitasking, problem-solving, and maintaining a compassionate approach in diverse settings.

Key Achievements

  • Provided personal care, health support, and emotional assistance at St Josephs Home for the Aged, enhancing resident well-being.
  • Supported daily operations at Debonairs Pizza through efficient food prep, stock management, and cash handling, improving service flow.
  • Offered administrative assistance and customer service, resolving complaints and cross-selling products to increase customer satisfaction.

Experience

Care-giver Intern

St Josephs Home for the Aged
August 2018 - October 2018

Assisting with activities of daily living, including helping residents with personal hygiene and cleaning., Offering general health care services such as administration of medication., Providing emotional supports to residents.

Back-of-House & Cashier

Debonairs Pizza
January 2013 - April 2018

Running errands for residents and senior staff., Providing administrative support to senior staff., Preparing food for customers., Packing and rotating stock., Cleaning work station and scullery., Managing transactions with customers using cash registers., Resolving customer complaints, guiding...

Skills

Patient Care & SupportCustomer Service & Cash HandlingFood Preparation & Stock ManagementAdministrative Support
Published on CazVid - May 17, 2026
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