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Administrative Coordinator with 5+ years in office management and team supervision
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Competencies
Managed daily operations, documentation, and recordkeeping to support organizational efficiency.
Supervised and trained teams remotely, ensuring task completion and maintaining service standards.
Verified and organized data entries, ensuring accuracy in reports and supporting back-office functions.
Prepared patient lists, scheduled appointments, managed inquiries, and verified insurance details.
Supported digital workflows, optimized processes, and provided technical assistance to teams.
Education
Languages
Summary
Experienced in managing remote teams, streamlining administrative processes, and supporting data and patient management systems. Skilled in office administration, documentation, and technical support to enhance operational workflows.
Key Achievements
- Supervised a remote team of up to 10 members, ensuring efficiency across multiple projects.
- Streamlined data verification and report accuracy, supporting back-office operations at Teleperformance.
- Handled scheduling and patient registration, improving clinic workflow and customer experience.
Experience
Administrative Coordinator & Team Supervisor
Managed and supervised a remote team of up to 10 members across multiple projects, ensuring smooth digital workflows and timely task execution., Provided virtual onboarding, training, and performance support through video conferencing, collaboration platforms, and cloud based task management...
Data Entry Clerk
Verified document accuracy, qualified clients, managed ticket dispatching, and supported back-office operations, including data management and process optimization., Organized, sorted, and checked input data against original documents., Verified accuracy of data entered into system to produce...
Scheduling Assistant
Reviewed and prepared patient lists to ensure accurate registration, verified insurance eligibility, and updated copayment details., Managed phone inquiries, scheduled appointments, registered new patients, and provided clinic directions., Addressed patient requests for refills, medical and billing...
Customer Support Agent
Addressed and responded to customer's technology issues by asking probing questions, taking detailed notes, and providing accurate time estimates for next steps., Processed customers' purchases at checkout., Performed cost-benefit and need analysis of existing and potential...