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Opeyemi
Server
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Competencies
Demonstrated experience with Operating system management.
Demonstrated experience with Team Training.
Demonstrated experience with Backup management.
Demonstrated experience with Crew coordination.
Demonstrated experience with Team Player.
Education
Summary
Professional profile
Experience
Server
Delighting the guests. Making recommendations based upon guests' preferences. Answer questions and offer suggestions regarding food, beverages, and services of the facility. Accurately input orders into the POS system. Prepare dishes for service, to include ladling soup, tossing salads, cutting portions of pie and desserts, and brewing coffee. Observe guests to anticipate their needs and respond to any additional requests. Clear all dishes away from table. Balance and reconcile all assigned open and closed checks by totaling bills and accepting payments. Clear and reset all counters or tables at the conclusion of each course. Oversaw inventory management, maintaining optimal stock levels for food and supplies.
Customer Service Representative
Assisted customers with inquiries, ensuring prompt and accurate responses to enhance satisfaction.. Processed customer orders efficiently, maintaining attention to detail and adhering to company standards.. Collaborated with team members to address and resolve service issues, fostering a positive environment.. Adapted quickly to new procedures and systems, improving overall service delivery during peak hours.. Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.. Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.. Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.. Exhibited high energy and professionalism when dealing with clients and staff.. Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.. Trained new Customer Service Representatives on company policies, procedures, and best practices.. Contributed to sales growth by upselling products and services based on individual customer requirements.. Assisted customers in navigating company website and placing online orders, improving overall user experience.