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Customer Service & Inventory Management with 4+ years in Retail & Hospitality
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Competencies
Provided personalized attention and resolved guest and client issues efficiently in hospitality and retail environments.
Managed stock levels and product display strategies to maximize sales and product availability.
Handled cash transactions, maintained accurate cash register balances, and ensured transparency in financial exchanges.
Supported logistical arrangements for corporate events, ensuring professionalism and operational efficiency.
Utilized Excel for inventory control, data organization, and reporting in retail and hospitality settings.
Education
Languages
Summary
Dedicated professional with extensive experience in sales support, inventory management, and customer service across retail and hospitality sectors. Skilled in cash handling, stock control, and client relations, with a proven ability to adapt and excel under pressure.
Key Achievements
- Managed stock and inventories efficiently at Grupo Diveco, ensuring product availability at key points of sale.
- Handled cash, ensuring exact daily reconciliations and transparent transactions at Tienda La Económica.
- Ensured guest satisfaction at La Ensenada Beach Resort through personalized service and quick issue resolution.
Experience
Promotor de Ventas
Gestioné eficientemente el stock y los inventarios, asegurando la disponibilidad de producto en puntos de venta clave, Ejecuté estrategias de exhibición y presentación de marca, impulsando la rotación de productos, Brindé soporte logístico y operativo en eventos corporativos, garantizando una...
Asesor y Cajero
Responsable del manejo de caja y valores, garantizando cuadres diarios exactos y transparencia en las transacciones., Superé las expectativas de atención personalizada, contribuyendo al cumplimiento de metas de venta en temporada crítica.
Asistente de Atención al Cliente
Aseguré la satisfacción de huéspedes nacionales e internacionales mediante una atención personalizada y resolución ágil de incidencias., Colaboré en la logística operativa del resort, manteniendo altos estándares de calidad y servicio., Desarrollé habilidades de comunicación asertiva y manejo de...