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Atención al Cliente
Contact
Competencies
Expertise in engaging clients, resolving inquiries, and ensuring positive experiences.
Skilled in content creation, user interaction, and campaign support across social platforms.
Knowledgeable in financial operations, reporting, and administrative documentation organization.
Capable of articulating ideas clearly, facilitating teamwork, and enhancing client interactions.
Proficient in managing multiple tasks, documentation, and project coordination efficiently.
Education
Languages
Summary
Dedicated to delivering excellent client support, managing digital content, and supporting financial processes. Holds a master's degree and technical specialization, with proven skills in communication, organization, and teamwork.
Key Achievements
- Provided exceptional customer service at Ferretería Valle, enhancing client satisfaction and loyalty.
- Managed social media content and campaigns for the Ministry of the Family, increasing user engagement.
- Supported financial reporting and documentation organization at INATEC, improving accuracy and efficiency.
Experience
Atención al Cliente
Atención directa a clientes. Manejo de ventas y asesoramiento de productos. Resolución de consultas y reclamos
Administrador de Redes Sociales
Gestión de contenido en redes sociales. Interacción con usuarios y seguimiento de mensajes. Apoyo en campañas digitales
Auxiliar Contable
Registro y control de operaciones contables. Apoyo en elaboración de reportes financieros. Organización de documentación administrativa