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Oscar Ivan Pelayo Orozco 's avatar
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Oscar Ivan Pelayo Orozco

Winston, Oregon, United States Available for Remote Work

Call Center Professional with 7 years of support and sales experience

  • Progressed from call center agent to supervisor, demonstrating career growth
  • Gained diverse skills including technical support, sales, and team leadership
  • Managed inbound and outbound calls, including cold calling and support inquiries
Customer Support
Advanced
Provided technical support and customer service to resolve client inquiries.
Sales and Cold Calling
Intermediate
Engaged prospects through inbound and outbound calls to promote products and services.
Team Leadership
Intermediate
Supported team coordination and provided guidance as a team lead and supervisor.
Communication Skills
Advanced
Effectively communicated with clients and team members in a bilingual environment.
Technical Support
Beginner
Assisted customers with technical issues, building foundational troubleshooting skills.
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Remote inbound call center position

I'm Oscar Ivan Pelayo Orozco and I have 7yrs of call center experience from regular agent, translator, floor support, team lead, supervisor, I've also done sales, cold calling inbound/outbound, technical support

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2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

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