Oscaris a call center professional with 7 years of experience across roles including agent, translator, team lead, and supervisor. Skilled in customer support, sales, technical support, and team coordination, with strong communication abilities in bilingual settings.
Provided technical support and customer service to resolve client inquiries.
Engaged prospects through inbound and outbound calls to promote products and services.
Supported team coordination and provided guidance as a team lead and supervisor.
Effectively communicated with clients and team members in a bilingual environment.
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Assisted customers with technical issues, building foundational troubleshooting skills.
