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Oscar
Customer Service Specialist with 15+ years in client support
Video resume
Customer service
Help people with their accounts,change password, change email, make payment
Contact
Lima, Lima Province, Perú
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Handled account issues and supported refund and credit processes directly with clients.
CommunicationAdvanced
Effectively communicated with clients in English and Spanish, ensuring clarity and satisfaction.
TeamworkIntermediate
Collaborated with team members to deliver consistent customer support experiences.
Responsibility & PunctualityIntermediate
Known for being responsible and punctual, maintaining reliable service standards.
Summary
Experienced customer service support with 15 years of experience in account management, refund processing, and client communication. Fluent in English and Spanish.
Key Achievements
- Provided technical assistance with account issues including password, email, and payments
- Supported client refund, credit, and merchandise reservation processes
- Demonstrated strong communication skills and bilingual ability (English/Spanish)
Skills
Customer ServiceCommunicationTeamworkResponsibility & Punctuality
Published on CazVid - Jul 3, 2025