Oscar - Customer Service & Virtual Assistant with 3 years' diverse industry experience

Bucaramanga, Santander, ColombiaRemoteen

Provided multilingual customer support in English and Spanish across sectors including telecommunications, retail, finance, and health

Handled a variety of customer interactions including chats, emails, calls, and technical support, demonstrating versatility

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Published on CazVidVideo interview availableOpen to remote

Summary

Dedicated customer support specialist with 3 years experience in multi-sector environments, proficient in English and Spanish, skilled in communications, administrative tasks, and technical support.

Video Resume

Key Achievements

Performed key virtual assistant functions such as data entry, order processing, payment handling, and appointment scheduling

Skills

Customer ServiceAdvanced

Delivered customer support through multiple channels, ensuring client satisfaction and issue resolution

Data Entry & Administrative SupportIntermediate

Performed data entry, order tracking, and appointment scheduling efficiently for various clients

Bilingual CommunicationAdvanced

Communicated effectively in both English and Spanish, handling diverse customer scenarios

Technical SupportIntermediate

Provided technical assistance related to product or service inquiries within support roles

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