Dedicated support agent with extensive experience in technical troubleshooting, customer service, and sales across leading companies. Skilled in communication, adaptability, and emotional intelligence to deliver exceptional client experiences.
Excel at understanding customer needs and delivering tailored support solutions to ensure satisfaction.
Proficient in troubleshooting hardware, software, and web-based platforms across various industries.
Effective communicator with ease of speech, facilitating clear interactions with diverse clients.
Quickly adjusts to changing environments and new technologies, maintaining high performance.
Hexaware
Provide remote customer and technical support to McAfee antivirus customers.
Conduent
Provide technical support and live assistance for the "Insta Cart" app drivers.. Quality assurance agent (QA)
Sutherland
Provide technical support to dedicated web hosting for "Go Daddy" clients, including web mail services and email client. (Outlook). Sales related to all "Go Daddy" products. (mail , web hosting, web design, etc.)
Teleperformance
Provide customer service and tech support for Sprint customers.. Sales. Biling. Tech support. Total equipment protection insurance. Quality assurance agent (QA)
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Skilled in recognizing and managing emotions to improve team collaboration and customer rapport.
