This is my profileContact via CazVidOshanny
Customer Service
Contact
Managua, Managua Department, Nicaragua
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support and assistance to customers in retail, telecom, and online environments.
Interpretation ServicesIntermediate
Performed medical and general interpretation for various interpreter agencies.
Quality AssuranceIntermediate
Conducted quality assurance evaluations in a customer service setting for Amazon.
Sales SupportIntermediate
Assisted in customer sales processes in retail environments.
Education
COMAD Primary
High School
COMAD School
2009
Languages
Spanish
English
Summary
Experienced in customer support, sales, and interpretation with a focus on medical and general contexts.
Key Achievements
- Gained experience in medical and general interpretation at multiple interpreting agencies.
- Handled customer service and sales roles across retail and telecommunications sectors.
- Developed skills in quality assurance during Amazon customer service role.
Experience
customer service
sitel-capital one
2011
customer services,sales
US cellular
2012 - 2013
customer service soft sales
Kohl’s
2013
Qc2
language line interpreters
2015 - 2019
Medical, General interpretation.
Amazon customer service QA
ibex
2019 - 2020
ULG interpreters
2020 - 2023
Medical, General interpretation.
Globo interpreters
2023
Medical
Skills
Customer ServiceInterpretation ServicesQuality AssuranceSales Support
Published on CazVid - Jul 3, 2025