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David
Customer Service & Sales Professional with diverse call center experience
Video resume
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Competencies
Delivered customer support and retention services in call center environments.
Handled sales and retention tasks in telecommunications and financial services industries.
Bilingual (Spanish and English) communication with clients via phone, email, and virtual support.
Supported email management, record-keeping, and customer data management tasks.
Proficient in Microsoft Office and Microsoft Excel for administrative and reporting purposes.
Education
Languages
Summary
Experienced call center representative with a background in customer service, sales, retention, and administrative support across multiple industries.
Key Achievements
- Provided customer service across multiple companies including Dish Network, Boost Mobile, CashApp, and others.
- Assisted clients in finding remote jobs and retaining customers at support services group.
- Gained experience in administrative support, email communication, and multilingual communication in English and Spanish.
Experience
Sales Agent in Dish Network
Customer Service in Boost Mobile
Email Account / Customer Service in CashApp
Retentions
Helping people to find remote jobs from home, Retaining customers if they had problems finding their dream job, Providing a lower price for the same service