Customer Service & Tech Support Professional | CazVid

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Oswaldo Argueta

San Salvador, San Salvador, El Salvador Available for Remote Work

Customer Service & Tech Support Specialist with 10+ years in call centers

  • Accumulated over a decade of experience in call center roles including customer service, technical support, and sales.
  • Worked with logistics companies tracking trailers and coordinating transportation routes.
  • Bilingual in English and Spanish, aiding communication in diverse customer service environments.
Customer Service
Advanced
Provided support to customers across various accounts, ensuring customer satisfaction.
Technical Support
Intermediate
Assisted clients in troubleshooting technical issues in multiple service environments.
Call Center Operations
Advanced
Managed large-scale call center activities including dispatch, lead generation, and appointment setting.
Bilingual Communication
Expert
Fluent in English and Spanish, effectively communicating with diverse customer bases.
Logistics Coordination
Intermediate
Tracked and managed transportation assets and delivery routes for logistics companies.
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Resume

Customer service , Tech Support , Sales , cold caller, Lead generator,

Customer service

Customer service Representative , Tech Support Representative, Cold Caller , lead Generator, Appointment Setter

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