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Oswaldo
Customer Service & Tech Support Specialist with 10+ years in call centers
Video resume
Resume
Customer service , Tech Support , Sales , cold caller, Lead generator,
Contact
San Salvador, San Salvador, El Salvador
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support to customers across various accounts, ensuring customer satisfaction.
Technical SupportIntermediate
Assisted clients in troubleshooting technical issues in multiple service environments.
Call Center OperationsAdvanced
Managed large-scale call center activities including dispatch, lead generation, and appointment setting.
Bilingual CommunicationExpert
Fluent in English and Spanish, effectively communicating with diverse customer bases.
Logistics CoordinationIntermediate
Tracked and managed transportation assets and delivery routes for logistics companies.
Summary
Experienced in call center operations, technical support, and logistics tracking with bilingual proficiency.
Key Achievements
- Accumulated over a decade of experience in call center roles including customer service, technical support, and sales.
- Worked with logistics companies tracking trailers and coordinating transportation routes.
- Bilingual in English and Spanish, aiding communication in diverse customer service environments.
Skills
Customer ServiceTechnical SupportCall Center OperationsBilingual CommunicationLogistics Coordination
Published on CazVid - May 17, 2026