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Software Engineer with 5 years in full-stack web development
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Competencies
Utilized JavaScript extensively for front-end and back-end development in web projects.
Built dynamic interfaces and managed component states for client applications.
Developed server-side logic and RESTful APIs for application backend services.
Designed and optimized database schemas for efficient data storage and retrieval.
Participated in sprint planning, daily stand-ups, and retrospectives to ensure iterative development.
Education
Summary
Experienced full-stack developer specializing in building scalable web applications.
Key Achievements
- Led development of scalable web applications serving over 10,000 users.
- Collaborated with cross-functional teams to deliver projects on time and within scope.
- Implemented new features resulting in a 20% increase in user engagement.
Experience
Team Leader
Agents Follow up, coaching and direct Client communication within the United States., Developing, evaluating and reporting action plans to improve agent’s performance and client’s satisfaction.
Customer service representative
Customer service, FAQs & tech support bilingual agent.
Legal Billing Clerk
Review, generate, update & sending Invoices to clients in the USA., Follow up, requesting and create new cases from clients and update budgets., Write offs and invoices health check gathering information that a law firm requires.