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Pablo

IT Technician at Esensa with a background in Civil Engineering and Programming

Video resume

Cientifico de datos, IT bilingual english\spanish
I worked for two years in a company in the IT and data analysis department, where I was responsible for managing, analyzing, and optimizing large volumes of data. My primary focus was identifying trends, creating reports, and extracting key insights that helped improve the company’s strategic decision-making. Additionally, I collaborated closely with different teams, automating processes using programming languages such as Python and C, which improved workflow efficiency and operational effectiv

Contact

Oaxaca City, Oaxaca, Mexico
Open to remote
Available on CazVid
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Competencies

Technical Support & MaintenanceAdvanced

Experienced in hardware/software maintenance, network installation, and surveillance systems ensuring operational excellence.

Customer Service & CommunicationIntermediate

Hands-on experience in hospitality and sales roles, developing strong interpersonal and communication skills.

Networking & Surveillance InstallationAdvanced

Proficient in Ethernet wiring, security camera setup, and surveillance system integration for enhanced security.

Programming & Technical SkillsIntermediate

Knowledge in programming from Platzi, complemented by formal education in Civil Engineering and Mathematics.

Education

Civil Engineering
UNAM
Completed 2018
Intensive English Course
IEmbassy English Canada
Completed 2018
Mathematics
Universidad Autónoma de Querétaro
Completed 2020
Programming
Platzi
Completed 2023

Summary

Dedicated IT professional with hands-on experience in network installation, hardware maintenance, and surveillance systems, complemented by a strong foundation in engineering and programming. Adaptable and eager to contribute technical expertise to innovative teams.

Key Achievements

  • Installed and maintained Ethernet wiring, security cameras, and surveillance systems to ensure reliable network infrastructure.
  • Gained proficiency in hardware and software maintenance, improving system uptime and security.
  • Completed diverse roles from technical support to customer service, demonstrating adaptability.

Experience

IT Technician

Esensa
Actual - 2 years

Installation of Ethernet wiring, security cameras, and surveillance ensuring robust functionality, Proficient in comprehensive hardware and software maintenance, dedicated to upholding the highest quality standards, Responsible for the security of electronic equipment, particularly company PCs, to safeguard and maintain operational excellence., Customer Service to address customer inquiries, concerns, or returns in a friendly and helpful manner., Resolve customer complaints and escalate issues to management if necessary., Share feedback with the management team about customer preferences and popular products.

Kitchen Assistant and Waiter

VIPS
Actual - 5 months

Salesman

Superhéroes
Actual - 4 months

Skills

Technical Support & MaintenanceCustomer Service & CommunicationNetworking & Surveillance InstallationProgramming & Technical Skills

Video Transcript

Cientifico de datos, IT bilingual english\spanish

Hello, I'm Pablo Cervantes. I have two years of experience working with data analysts where I get the ability to identify, trans-instruct, meaningful insight from data. And I'm excited from the opportunity to bring my coding skills, analytic mindsets and passion for data to work with you. So thank you for the consideration.

Published on CazVid - Jun 2, 2026
Contact Pablo