This is my profileContact via CazVid
Palisa
Administrative and Sales Professional with Over 20 Years of Customer Service and Business Development Experience
Video resume
Contact
Competencies
Exceptional at building rapport, resolving issues, and ensuring customer satisfaction across various retail and hospitality settings.
Proven ability to generate sales, grow revenue, and develop new business opportunities through effective selling and customer engagement.
Highly proficient in office management, invoicing, filing, banking, and stock control, ensuring efficient business operations.
Skilled in stock receiving, visual merchandising, inventory control, and implementing loss prevention measures.
Strong communicator with extensive experience in customer-facing roles, team collaboration, and administrative interactions.
Education
Languages
Summary
Dedicated professional with over 20 years in customer service, sales, and administration. Proven track record in business growth, stock management, and delivering exceptional client experiences. Adaptable and results-driven with strong communication skills.
Key Achievements
- Successfully managed front office operations, including petty cash, banking, and debtor management at Avocet Scales since 2016.
- Progressed from Sales Assistant to Department Manageress at The Hub, driving customer satisfaction and business growth over 8 years.
- Enhanced sales and customer service standards across multiple retail roles, consistently achieving high customer satisfaction scores.
- Demonstrated strong stock management and loss prevention skills, reducing stock discrepancies and preventing losses.
- Developed excellent communication and administrative skills, supporting smooth business operations across diverse roles.
Experience
FRONT LINE ADMIN RECEPTIONIST
RECEPTIONIST. PETTY CASH & BANKING. DEBTORS. FILING. INVOICING
SALES ASSISTANT, ROSE TO DEPARTMENT MANAGERESS
CASHIER. ADMIN. RECEIVE AND ACKNOWLEDGE STOCK
STARTED AS SALES ASSISTANT, ROSE TO DEPARTMENT MANAGERESS
CUSTOMER SERVICE. TURNOVER GENERATION. BUSINESS DEVELOPEMENT. EXPENSE CONTROL. MERCHANDISING AND HOUSEKEEPING. SECURITY. ADMIN. CHECKING ADMIN. DBR. STOCK CAPTURING. TRANSFERRING STOCK. BANKING. LAUNCHING PROMOTIONS. PEOPLE MANAGEMENT. RECRUITMENT. HANDLING DISCIPLINARY MATTERS
SALES ASSOCIATE AND CASHIER
CUSTOMER SERVICE. STOCK RECEIVING. VISUAL MERCHANDISING. BANKING
WAITRESS
TAKING ORDERS. SERVING FOOD
Skills
Video Transcript
Video Transcript 1
The outcome was to increase trust, higher satisfaction and stronger project outcomes. Thank you.
Video Transcript 2
The outcome was increased trust and higher satisfactory to the client, and a strong project outcomes as well. So that was the outcome on the client satisfactory. Sorry about that.
Video Transcript 3
Usually, what I normally do is to review period before finalising, slow down to avoid mistakes, use checklists to ensure all steps are followed, cross-reference data with