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Pasaunjula
Warehouse Associate
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Competencies
Demonstrated experience with Inbound Phone Support.
Demonstrated experience with Customer Service.
Demonstrated experience with Sales Training.
Demonstrated experience with Technical Troubleshooting.
Demonstrated experience with Customer Inquiry Resolution.
Education
Languages
Summary
Warehouse Associate open to new opportunities
Experience
Warehouse Associate
Used scanners, computers, and handheld printers to process and verify orders and inventory accurately.. Investigated missing-item and station errors, responded to help requests, and followed procedures to resolve operational issues.
Remote Technical Support Advisor — Sales Training
Provided remote technical support to customers, troubleshooting issues and guiding them through appropriate solutions.. Sales training, building skills relevant to customer needs assessment and sales conversations.. Handled customer concerns professionally, documented interactions, and escalated issues when needed while following company procedures.
Remote Customer Service Advisor
Answered customer questions and complaints, identified concerns, and selected appropriate resolutions.. Created customer accounts, updated financial and account information, and collected copay and deductible payments accurately.. Protected sensitive customer information and followed HIPAA requirements.
Administrative Assistant
Communicated with clients and staff by phone, email, and mail; scheduled appointments and prevented calendar conflicts.. Prepared reports and maintained accurate records using computer software.
Office Manager
Answered high-volume incoming calls and assisted with patient registration, billing, collections, financial counseling, and data entry.. Provided professional service to patients and visitors while maintaining office procedures and confidentiality.