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Paul

Customer Service Specialist at TEKKIE TOWN

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Polokwane, Limpopo, South Africa
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Competencies

Customer ServiceAdvanced

Skilled in engaging customers, addressing needs, and ensuring positive shopping experiences.

Problem SolvingIntermediate

Able to quickly identify issues and implement effective solutions in a retail environment.

Organization & Product KnowledgeIntermediate

Strong ability to organize store displays and maintain comprehensive product information.

TeamworkAdvanced

Collaborates effectively with team members to achieve sales and promotional goals.

Pressure HandlingAdvanced

Remains calm and effective under pressure, ensuring consistent customer satisfaction.

Education

GRADE 12 (MATRIC)
MAKGOKA HIGH
Completed 2017
DIPLOMA
DAM SCHOOL OF POLICING
Completed 2019
INTEL COMPUTER LITERACY
UNIVERSITY OF LIMPOPO
Completed 2018

Languages

SEPEDINative
ENGLISH

Summary

Motivated retail assistant with extensive experience in customer service, store promotions, and team collaboration. Adept at handling pressure and ensuring positive customer interactions. Trained in policing and computer literacy, with a strong foundation in organizational skills.

Key Achievements

  • Enhanced customer experience through excellent service and product knowledge.
  • Contributed to store promotions by assisting with store setups and displays.
  • Handled customer inquiries and complaints effectively, maintaining a calm and professional demeanor.

Experience

P40 (SHOP ASSISTANT)

TEKKIE TOWN A DIVISION OF PEPKOR TRADING
2022 - Present

GREET ANF WELCOME THE CUSTOMERS. INFORM CUSTOMERS ABOUT THE ONGOING SALES AND OFFERS. ASSIST WITH STORES SET-UPS FOR PROMOTION

Skills

Customer ServiceProblem SolvingOrganization & Product KnowledgeTeamworkPressure Handling
Published on CazVid - Jul 28, 2026
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