This is my profileContact via CazVidPaulina
Customer Service & Account Management with experience in client support and sales
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Competencies
Applied in client interactions, support, and sales to ensure clear and effective exchange.
Provided assistance, retained customers, and managed client relationships across roles.
Managed client accounts, maintaining contact and supporting account-related activities.
Engaged in sales activities through reservations and medical equipment promotion.
Demonstrated leadership abilities in managing client relationships and guiding customer service activities.
Education
Languages
Summary
Experienced in client account management, customer service, and sales with a proven ability to retain clients and generate sales opportunities.
Key Achievements
- Managed client accounts and maintained communication through emails and calls at Resident Interface.
- Provided customer support and retention strategies at GoTo, including offering discounts to prevent cancellations.
- Facilitated hotel reservations with multiple options to maximize sales at Allied.
Experience
Legal Translator
Account Manager
Manage accounts for clients, sending emails, making phone calls.
Customer Service Representative
Provide customer service to the customers, help them with question, also retaining customers for the company, offer discounts or anything could help to avoid cancellation.
Sales
Making reservations Hotel reservations for customers, providing them more than 3 options in order to get the sale.
Manager
Selling medical equipment for Doctors.