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Customer service and sales professional with diverse experience
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Competencies
Provided support and assistance to customers across various industries, including retail and telecommunication.
Engaged in telemarketing and direct sales efforts, handling customer inquiries and closing sales.
Managed inventory records, organized labels for machinery, and maintained stock levels.
Handled placing, modifying orders, and designing custom sublimation work for clients.
Managed hardware and software tools relevant to customer service, sales, and inventory tasks.
Education
Languages
Summary
Dedicated professional with experience in customer support, sales, inventory management, and order processing across retail and telecommunication industries.
Key Achievements
- Supported customer orders and inquiries for Nike's online platform, ensuring seamless service delivery
- Conducted insurance sales via telemarketing, expanding client base and maintaining client relations
- Managed inventory and designed custom orders in a retail sublimation store, enhancing store offerings
Experience
Consumer service representative
Providing customer service at Nike, supporting orders placed on Nike.com, Placing and modifying orders using a computer and telecommunications devices from home, Receiving calls in English to support the entire United States
Sales agent
Insurance sales agent via telemarketing, Customer service, Use of telecommunications tools and systems, Inventory management
Collaborator
Serving clients at a sublimation store, Placing orders, Attending social networks, Maintaining inventory, Designing the orders
Machinery labeler
Making labels for all types of machinery, Organizing labels in the inventory