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Pauniel
Customer service
Video resume
Customer service
In my experience working in customer service and as a community manager, I have developed strong communication and problem-solving skills. I’ve handled customer inquiries with empathy and efficiency, ensuring their concerns are addressed promptly and effectively. As a community manager, I’ve successfully engaged with online communities, fostering positive interactions and building brand loyalty. I’m adept at managing social media platforms, creating content that resonates with the audience, and
Contact
Santo Domingo, Nacional, Dominican Republic
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Developed strong communication and problem-solving skills by addressing customer concerns efficiently.
Community ManagementIntermediate
Engaged with online communities to foster positive interactions and enhance brand loyalty.
Social Media ManagementIntermediate
Managed social media platforms and created content to resonate with target audiences.
Communication SkillsAdvanced
Demonstrated empathy and effective communication in customer interactions and community engagement.
Summary
Customer Service and Community Manager with 5 years of experience in engaging audiences and ensuring customer satisfaction.
Key Achievements
- Handled customer inquiries with empathy and efficiency to ensure prompt and effective resolution
- Engaged with online communities to foster positive interactions and build brand loyalty
- Managed social media platforms and created resonating content to connect with audiences
Skills
Customer ServiceCommunity ManagementSocial Media ManagementCommunication Skills
Published on CazVid - Jul 3, 2025