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Peaceful

Call Centre Agent

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Johannesburg, Gauteng, South Africa
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Competencies

Customer Service and Client Relations

Demonstrated experience with Customer Service and Client Relations.

Telesales and Customer Retention

Demonstrated experience with Telesales and Customer Retention.

Communication and interpersonal skills

Demonstrated experience with Communication and interpersonal skills.

Problem-solving

Demonstrated experience with Problem-solving.

Time Management

Demonstrated experience with Time Management.

Education

N6 Certificate, Management Assistant
Ekurhuleni East TVET College
Completed 2025
National Senior Certificate
Lawley Thuto Lefa Secondary School
Completed 2022

Summary

Call Centre Agent open to new opportunities

Experience

Call Centre Agent

Surestrat Consultants
Jan 2023 - Dec 2023

Handled high volumes of outbound calls to promote products and services.. Assisted customer with inquiries, complaints and production information.. Maintained accurate issues effectively and professionally.. Built strong relationships to improve customer retention.

Sculler/ Chef assistant

Arum Restaurant
Apr 2026 - Present

I handle hygiene materials and make sure cooking stations and kitchens are clean.. I assists chefs with preparation for the day, which includes chopping of fruits and vegetables and preparing small meals.

Skills

Customer Service and Client RelationsTelesales and Customer RetentionCommunication and interpersonal skillsProblem-solvingTime Management
Published on CazVid - Oct 19, 2026
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