This is my profileContact via CazVidPedro
Customer Service Agent with 5+ years of experience in client support
Contact
Ciudad Altamirano, Guerrero, Mexico
Available on CazVid
Competencies
Customer ServiceAvanzado
Provided voice-based customer support and managed client interactions.
Call Center OperationsIntermedio
Handled inbound and outbound calls including escalations and client outreach.
SupervisionIntermedio
Supervised customer service staff over a four-month period.
Cleaning ServicesPrincipiante
Performed cleaning duties in office buildings at Service Master.
Education
High school
Norcross High School
Elementary schooa
Peachtree elementary school
Languages
EnglishExpert
SpanishFluent
Summary
Experienced in voice customer support, team supervision, and outbound communication strategies, seeking to leverage proven skills in client service roles.
Key Achievements
- Supervised customer service team at Teleperformance for 4 months
- Handled escalated calls and outbound client communications at Teleperformance
- Conducted outbound cold calls while at OneStar
Experience
Agent/Customer Service
Teleperformance
Actualmente
Voice agent for over a year was a supervisor for 4 months during that time., Took escalated calls some outbound calls to clients as well.
CSR
OneStar
mayo 2021 - octubre 2021
Out bound cold calling
Housekeeper
Service Master
febrero 2002 - abril 2011
Cleaning office building
Skills
Customer ServiceCall Center OperationsSupervisionCleaning Services
Published on CazVid - May 17, 2026