CazVid - Video Resumes That Work
CazVidThis is my profile
ENES
Contact via CazVid

Pedro

Customer Service & Sales Professional with diverse bilingual experience

Video resume

Customer Support and Sales Agent
I have work in the BPO industry for over 10 years. I have experience in different roles such as Sales, Customer Support, Healthcare Insurance area, Credit Repair Specialist, and Appointment Setter. I am a fast learner, always commited to be productive. I consider myself being an organized person. I am looking to keep growing while enjoying this beautiful journey in life. People tend to call me " workaholic" sometimes.

Contact

Managua, Managua Department, Nicaragua
Open to remote
Available on CazVid
Contact via CazVid

Competencies

Communication SkillsExpert

Exceptional ability to convey information clearly and persuasively across diverse audiences.

Sales & NegotiationAdvanced

Proven track record of closing deals, upselling, and negotiating effectively in bilingual environments.

Customer ServiceExpert

Dedicated to delivering high-quality support and resolving issues promptly to enhance customer satisfaction.

AdaptabilityAdvanced

Quickly adjusts to new roles, technologies, and industries, maintaining productivity and effectiveness.

Education

Bachelor's Degree
Universidad Politécnica de Nicaragua (UPOLI)
Completed 12/2005

Summary

Dedicated bilingual professional with extensive experience in sales, technical support, and education. Skilled in communication, negotiation, and problem-solving, consistently delivering excellent results across diverse roles.

Key Achievements

  • Consistently achieved sales targets through effective communication and negotiation skills.
  • Provided technical support and billing assistance, ensuring high customer satisfaction.
  • Led bilingual customer service initiatives, improving client engagement and retention.
  • Taught English to children, demonstrating adaptability and strong communication skills.
  • Managed multiple roles across sales, technical support, and education, showcasing versatility.

Experience

Bilingual Inside Sales Agent-Credit Repair Specialist

Now BPO

Bilingual TeleSales Rep. Go Health Insurance Campaign

Accedo Services S.A

Bilingual Tech Support and Billing advocate for Xbox FAB account

Concentrix Nicaragua

Bilingual Customer Service Agent

Accedo Technologies S.A

TeleSales Representative for Vonage and Sprint Inbound

Convergys-Concentrix

Teaching English for children

Hope Development Foundation

Skills

Communication SkillsSales & NegotiationCustomer ServiceAdaptability

Video Transcript

Customer Support and Sales Agent

Hello, my name is Pedro Tate, I'm leaving Manabani, Kerala. I'm looking for the virtual assistant position. I know I'll be the ideal candidate since I have worked in this industry for over 10 years. I have worked in sales, tech support, customer support, healthcare, credit repair, and most recently as an appointment center. I'm always looking to be productive. I know I do have the skills and abilities that I require for this position. I know I can be a good fit for this job. Thank you.

Published on CazVid - Jun 2, 2026
See more Customer Service in ManaguaEn español
  1. Home
  2. /Hire in Nicaragua
  3. /Managua
  4. /Customer Service in Managua
  5. /Pedro
Contact Pedro