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Perla

Customer Service with 5+ years experience in client support

Video resume

Customer Service Representative
Customer Service Representative

Contact

Panamá, Panamá, Panamá
Open to remote
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Competencies

Customer ServiceExpert

Extensive experience managing client interactions and solving issues effectively.

Client RelationsAdvanced

Developed skills in building and maintaining positive client relationships.

Communication SkillsAdvanced

Proven ability to communicate clearly and empathetically with clients.

Problem SolvingIntermediate

Assisted clients in resolving issues efficiently in high-pressure environments.

Team ManagementBeginner

Experience supervising a team within a contact center setting.

Summary

Perlais a seasoned customer service professional with over five years of experience, including roles as a customer support representative and contact center manager. She has a proven track record in client interactions, problem resolution, and team supervision.

Key Achievements

  • Over five years of experience in customer service roles including contact center management
  • Managed client interactions and problem resolution in customer support positions
  • Gained skills in dealing with diverse client issues and providing effective solutions

Skills

Customer ServiceClient RelationsCommunication SkillsProblem SolvingTeam Management
Published on CazVid - Jul 3, 2025
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