Peter

So, yeah, I was once a steward. I used to work in the kitchen at a hotel. And one of the things that we did on a regular basis is that every few days, you'd have to soak our mops, bleach them, take out the odors and the bacteria from the mops. And we would regularly have to wash our equipment, our bins, wash our brooms, wash our area where we work, and also we used to scrub floors on a regular basis. We'd clean drains on every shift that we worked, where are the drains that were used by the chefs to spill any wastage or water or whatever may be spilled in the drain. And we'd also have a checklist to make sure that every few hours, for example, we'd make sure that we go around, check if paper towel is available for the kitchen, and we'd also have certain chemicals that you would use specifically for cleaning purposes. For example, you'd have oven cleaner, which is good for hot surfaces, which need cleaning, like your flat top grills, your ovens, and your stoves. And that would make sure that everything is clean to standard. And then you would have your chemicals like quad bag. Quad bag is usually used for general all-purpose cleaning, and it can be used on all types of surfaces and in all types of applications. And yeah, that's pretty much it.

So yeah, I would try and speak to the customer as politely as I can and apologize for the place not being cleaned up to standard. And I would make sure that I have my equipment with me to clean the area which the customer is talking about wherever the area is not up to standard and then I would make sure the place is cleaned up to standard according to protocol. And obviously, I'd also acknowledge the mistake to the customer so that the customer can understand and customer can feel welcome, although it was a discrepancy.

Yeah, so I'm Peter George Tar. I'm currently applying to be a cleaner at Total International. I am a chef by profession, so I've had to maintain cleanliness at the highest of standards due to food safety. And the measures you put in place are, you'd have your water bucket with clean soapy water right there to help you clean quickly as you go. The same way you would regularly re-clean a place or you would mop a place two or three times every after a few minutes to maintain the hygiene. The same way you would also make sure you have hygiene checks that everything is cleaned up to standard according to regulations and protocol that is followed.