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Customer Service & Merchandising Professional with 7+ Years in Retail and Hygiene Sectors
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Competencies
Skilled in engaging with customers, addressing needs, and ensuring a positive shopping experience.
Experienced in designing and implementing attractive product displays to boost sales.
Effective communicator with experience in team collaboration and customer interactions.
Knowledgeable in resource management and operational efficiency from formal education and practical experience.
Education
Languages
Summary
Dedicated professional with over 7 years of experience in retail, hygiene services, and security. Proven ability to optimize operations, enhance visual displays, and deliver excellent customer service in fast-paced environments.
Key Achievements
- Optimized resource management at Dischem pharmacy, reducing operational costs and improving efficiency.
- Led diverse teams in retail settings, enhancing team collaboration and customer service standards.
- Ensured hygiene and safety compliance during tenure at Masana Hygiene Services and Dischem pharmacy.
- Developed visual merchandising strategies that improved product visibility and sales.
Experience
Cleaner
Perform a wide range of cleaning duties to keep a business tidy.. Responsible for performing routine inspections to ensure that places like restrooms, counter tops are clean at all times.. Dusting, mopping, sweeping inside and outside the shop.. Refilling sanitary bottles, paper towels and toilet papers.. Experience operating autoscrubber machine, automatic floor cleaning machine and Vacuum machine.
Security officer
Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment and access points; permitting entry.. Obtain help by sounding alarms.. Prevent losses and damage by reporting irregularities, informing violators of policy and procedures; restraining trespassers.. Control traffic by directing drivers.. Complete reports by recording observations, information, occurrences and surveillance activities; interviewing witnesses; obtaining signatures.. Maintain environment by monitoring and setting building and equipment controls.. Maintain organization's stability and reputation by complying with legal requirements.. Ensure operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.. Contribute to team effort by accomplishing related results as needed.. Ensure the security, safety and well-being of all personnel, visitors and the premises.. Provide excellent customer service.. Adhere to all company service and operating standards.. Remain in compliance with local, state and federal regulations.. Respond to emergencies to provide necessary assistance to employees and customers.. Protect the company's assets relative to theft, assault, fire and other safety issues.
Cleaner
Cashier
Applying principles of resource management to optimize utilization and reduce operational costs in business settings.. Developing leadership skills tailored to managing diverse teams within small to medium enterprises.. Enhancing knowledge of business documentation and record-keeping to support organizational efficiency.