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Tender and Sales Administrator at GENLUX LIGHTING
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Competencies
Proficient in managing client relationships and ensuring high customer satisfaction.
Experienced in coordinating and expediting orders, tracking stock, and delivery schedules.
Effective in telesales, follow-ups, and liaising with suppliers and clients.
Skilled in managing administrative tasks related to sales and procurement processes.
Education
Summary
Dedicated professional with extensive experience in order processing, customer service, and procurement at GENLUX LIGHTING. Proven ability to streamline operations and enhance client satisfaction.
Key Achievements
- Streamlined order processing, reducing delivery delays and improving customer satisfaction.
- Established effective communication channels with suppliers, ensuring timely deliveries.
- Expedited order fulfillment through meticulous follow-up on stock and delivery issues.
- Assisted telesales efforts, contributing to increased sales revenue.
Experience
Tender and Sales Administrator
Assist with telesales and orders. Expediting by establishing delivery dates, and following-up on items which have been ordered but which are out of stock/ late for delivery. Scrutinise all confirmed orders for compatibility with verbal undertakings. Advise customers on the status of outstanding orders. Establish priority of deliveries for out of stock items. Lead managers on new customer business. Process all relevant tendering documentation. Keep filing and records up to date. Obtain specialised products for customers. Submit daily electronic portal enquiries list for follow up. Promote and advise customers on products. Promote the image of the Company. Typing up quotes & tenders as per Branch manager. Monthly MTV Report and Tender Vets. Taking of telephone messages for Reps & Managers. Any other legitimate instruction required by Branch Manager