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Princess
Healthcare Administrative Assistant
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Competencies
Demonstrated experience with Patient Management.
Demonstrated experience with HIPAA Compliance.
Demonstrated experience with Clinical Support.
Demonstrated experience with Insurance Coordination.
Demonstrated experience with Customer Service.
Education
Languages
Summary
Healthcare Administrative Assistant open to new opportunities
Experience
Front Desk / Client Service Coordinator
Managed patient inquiries through inbound and outbound calls while maintaining HIPAA-compliant communication. Scheduled appointments and coordinated clinic calendars for efficient patient flow. Provided clinical and administrative support to healthcare providers and patients. Handled insurance (HMO) communications, verifications, and follow-ups. Maintained accurate patient records and assisted with basic bookkeeping. Delivered professional and compassionate customer service in a clinical environment
Client Officer
Handled inbound and outbound calls and email communication with clients. Conducted follow-ups and responded to service inquiries promptly. Maintained accurate client records and onboarding documentation. Provided high-quality customer service while meeting performance targets
Front Desk & Client Service Coordinator
Managed multi-channel inbound and outbound communications, resolving client inquiries and facilitating seamless front-desk workflows.. Coordinated clinic calendars, streamlined scheduling systems, and balanced provider availability to optimize daily operational capacity.. Delivered high-quality healthcare support and administrative assistance, ensuring precise compliance with HIPAA guidelines and data safety regulations.. Oversaw client documentation, verified insurance (HMO) coverages, conducted necessary follow-ups, and managed basic financial entries accurately.