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Account Lead
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Competencies
Utilized JavaScript for developing interactive web interfaces and client-side logic.
Built dynamic single-page applications (SPAs) using React framework.
Developed server-side applications and APIs with Node.js environment.
Managed relational databases, optimized queries, and maintained data integrity.
Participated in sprint planning, daily stand-ups, and collaborative development processes.
Education
Summary
Experienced developer specializing in front-end and back-end technologies with a focus on scalable web applications.
Key Achievements
- Led development of a scalable web application, enhancing user experience.
- Progressed from Junior to Senior Software Engineer within 3 years, demonstrating skill growth.
- Implemented key features across front-end and back-end, improving system functionality.
Experience
Account Lead
Fill out authorization forms for providers, Contact insurance to verify participation of providers, Request Fee schedules from insurances, Request fee schedule increase, Use Zoho to request providers licensing information, Send emails to dental office manager requesting updates from dental insurances, Submit Opt outs/ Opt ins to insurances
Appointment setter
Outbound cold calls, Speak to home owners if interested in selling or buying property, Provide open house information, Schedule appointments per realtors’ availability
Cust. Service Rep.
Customer Service, Issue Refunds or discounts, Store support for employees, Validate warranty, Report theft and fraud, Report major store failures, Submit Jira tickets
Dental insurance assistant
Contact dental insurance to get updates on payments, Send Rx to insurance provider, Translate treatment plan from English to Spanish, Create claim form with correct dental coding, Update dentist on payments from provider for each patient
Cust. Service Rep.
Address customer complaints, Make changes per customers request, Warn customers about possible frauds, Assist representatives in physical stores with changes