Experienced developer specializing in front-end and back-end technologies with a focus on scalable web applications.
Utilized JavaScript for developing interactive web interfaces and client-side logic.
Built dynamic single-page applications (SPAs) using React framework.
Developed server-side applications and APIs with Node.js environment.
Managed relational databases, optimized queries, and maintained data integrity.
Unitas Dental PPO Solutions
Fill out authorization forms for providers, Contact insurance to verify participation of providers, Request Fee schedules from insurances, Request fee schedule increase, Use Zoho to request providers licensing information, Send emails to dental office manager requesting updates from dental insurances, Submit Opt outs/ Opt ins to insurances
Coldwell Realtor Group
Outbound cold calls, Speak to home owners if interested in selling or buying property, Provide open house information, Schedule appointments per realtors’ availability
Taskus Mexico BPO & Digital Outsourcing
Customer Service, Issue Refunds or discounts, Store support for employees, Validate warranty, Report theft and fraud, Report major store failures, Submit Jira tickets
Ultramed Solutions Inc.
Contact dental insurance to get updates on payments, Send Rx to insurance provider, Translate treatment plan from English to Spanish, Create claim form with correct dental coding, Update dentist on payments from provider for each patient
Technical level
Completed
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Participated in sprint planning, daily stand-ups, and collaborative development processes.
Telvista BPO
Address customer complaints, Make changes per customers request, Warn customers about possible frauds, Assist representatives in physical stores with changes
