Priscilla - Customer Service Professional with Experience in Client Satisfaction and Support

Alajuela, Alajuela Province, Costa Ricaen

Handled diverse customer inquiries, demonstrating adaptability and emotional intelligence.

Maintained customer satisfaction through effective problem-solving and product knowledge.

Published on CazVidVideo interview available

Summary

Experienced in managing customer interactions, providing tailored solutions, and supporting sales processes in diverse settings.

Video Resume

Key Achievements

Supported sales follow-up and inventory verification to ensure seamless customer experience.

Skills

Customer ServiceAdvanced

Provided quality service by addressing customer needs, resolving concerns, and ensuring satisfaction.

CommunicationAdvanced

Communicated effectively in English and Spanish to handle diverse customer interactions.

Product KnowledgeIntermediate

Verified product availability and processed returns, demonstrating understanding of inventory management.

Empathy & Emotional IntelligenceAdvanced

Managed customer tempers and needs with empathetic responses to foster positive relationships.

Teamwork & Responsible

Experience

Customer service

GENIALIDADES QUIROS

2020 - 2022

Customer service and sales follow up., Verify the product and availability in inventory., Process the review or returns of any product., Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns., Recommended products to customers, thoroughly explaining details.