This is my profileContact via CazVidRachel
Customer Service & Digital Marketing Specialist with diverse international experience
Contact
Heredia, Heredia Province, Costa Rica
Available on CazVid
Competencies
Communication SkillsExpert
Bilingual fluency in English and Spanish enables effective cross-cultural communication.
Customer ServiceAdvanced
Proven ability to manage customer interactions, resolve issues, and enhance client satisfaction.
Digital MarketingIntermediate
Knowledge in digital marketing strategies backed by formal education and practical experience.
Office Productivity ToolsAdvanced
Proficient in Word, PowerPoint, and Excel for creating reports, presentations, and data management.
Education
Bachelor
English executive
Digital Marketing
Languages
English
Spanish
Summary
Dedicated professional with international experience in customer service, tourism, and digital marketing. Bilingual in English and Spanish, adept at delivering engaging experiences and building strong client relationships.
Key Achievements
- Provided exceptional customer service as a live chat advisor at DHL, enhancing client satisfaction and retention.
- Led guided tours at Veraguas Rainforest Park, delivering engaging experiences that increased visitor engagement.
- Utilized bilingual skills to improve communication and service delivery in multicultural environments.
Experience
Touristic guide
Veraguas Rainforest Park
Customer advisor and live chat advisor
DHL express
Equifax information services LLC
Skills
Communication SkillsCustomer ServiceDigital MarketingOffice Productivity Tools
Published on CazVid - Jun 2, 2026