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Rafael
Customer Service & Interpreter with bilingual expertise in client support
Video resume
Interpreter / customer service
I take calls in English and Spanish, great attitude with the customers , I can send E-mails cancel accounts or make reservations and cancel them too. I work the system and Im very fast ss well and very accurate at any task that I am assigned. nI can resolve issues very easily and make new customers for the company as well. I am all in one interpreter, customer service, and I have done sales too. I have my own equipment, windows 11 and 8 gigas de ram. 25 gigas de velocidad de internet. I am
Contact
Guatemala City, Guatemala, Guatemala
Open to remote
Available on CazVid
Competencies
Bilingual CommunicationAdvanced
Effectively communicates with English and Spanish-speaking customers in support and sales contexts.
Customer ServiceAdvanced
Provides high-quality support, resolves issues, and builds customer relationships efficiently.
Technical ProficiencyIntermediate
Utilizes personal computer skills and system knowledge to perform tasks swiftly and accurately.
Sales & Problem SolvingIntermediate
Engages in sales activities and resolves customer problems to foster client satisfaction.
Summary
Multilingual customer service agent with sales experience, proficient in system operations, problem resolution, and client communication.
Key Achievements
- Handled calls in English and Spanish, resolving issues efficiently and accurately
- Managed customer communications via emails for cancellations and reservations
- Combined roles of interpreter, customer service, and sales, demonstrating skill diversity
Skills
Bilingual CommunicationCustomer ServiceTechnical ProficiencySales & Problem Solving
Published on CazVid - Jul 3, 2025