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Bilingual Customer Service & Sales Coordinator at FOUNDEVER COLOMBIA
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Competencies
Proven ability to manage customer interactions effectively, ensuring high satisfaction and retention.
Skilled in generating leads, setting appointments, and closing sales through persuasive communication.
Experienced in coordinating team efforts and managing operations in diverse environments.
Fluent in English and Spanish, facilitating effective cross-cultural communication.
Education
Summary
Versatile professional with a background in customer service, sales, and team management. Skilled in bilingual communication, appointment setting, and operational coordination, with a strong focus on client satisfaction and process improvement.
Key Achievements
- Enhanced sales skills and appointment setting efficiency through extensive campaign experience at Realtor.com
- Managed and coordinated customer interactions, improving client engagement and satisfaction
- Led operations as Manager at Claraluz Eco-Lodging and Organic Farm, overseeing sustainable practices and team management
Experience
MANAGER
BILINGUAL CUSTOMER SERVICE AGENT
BILINGUAL COORDINATOR AGENT FOR REALTOR.COM
THROUGH MONTHS OF WORKING THROUGH THE CAMPAIGN OF REALTOR.COM I HAVE IMPROVED ON MY SALES SKILLS WHILE SETTING APPOINTMENTS FOR THE CONSUMERS AND PRIOR TO DEALING WITH THE INTERACTIONS I HAVE GAINED AN UNDERSTANDING OF EACH CONSUMER WITH UNIQUE SITUATIONS ON THEIR FINANCIAL, SOCIAL, ECONOMICAL AND THEIR HEALTH NEEDS.