Dedicated professional with over 6 years of experience in customer service and healthcare interpretation. Skilled in intercultural communication, ensuring client satisfaction, and facilitating medical understanding. Currently expanding technical skills through programming studies.
Experienced in handling customer inquiries, resolving issues, and ensuring positive client interactions.
Skilled in accurate and confidential interpretation between patients and healthcare providers.
Capable of effectively communicating across diverse cultural backgrounds in professional settings.
Currently developing programming knowledge to enhance technical problem-solving and automation.
Ecco Outsorcing
Atender a clientes por teléfono, correo electrónico, chat o de manera presencial. Responder preguntas sobre productos, servicios y políticas de la empresa
United Language Group
Interpretar de manera precisa y completa entre pacientes y profesionales de la salud. Facilitar la comunicación durante consultas médicas, exámenes, tratamientos y procedimientos. Mantener estricta confidencialidad y cumplir con normas éticas y de privacidad. Interpretar terminología médica de forma clara y comprensible para el paciente. Asegurar que el mensaje se transmita sin omisiones, adiciones ni interpretaciones personales. Apoyar la comunicación intercultural entre pacientes y personal médico
Estudios en Programacion
Yes, hello, my name is Ralph. I do have more than, I would say, seven years now in customer service and I used to work for many companies like Comcast, Xfinity, Disney Network, and many more. And that would be an honor for me to be part of this wonderful family so we can go together and I can bring my knowledge and my capacity. And I can't wait to get started with you guys. Thank you.
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