KukulKan Restaurant
Centro Deportivo Coyoacán
Assisted to team leader supplying equipment to the different modules of activities, assembly and disassembly of modules., Promoted to team leader, 12 people in charge, planning of activities, delegation of positions., Promoted to administrative area, planning strategies for attracting users, personnel management and generation of purchase orders for new materials approved by the board of directors.
Amazon.com
US server bilingual customer service agent, promoted to team manager (L2) which main duty were agents performance metrics analyst and reporting.
Healthcare Utilization Review Corporation (HURC/HUMEXA)
Managing database of new patient registrations., Patients clinicals and documentation inquiry to nurses and hospital staff., Patients documentation submission to insurance database for verification of eligibility., Denials and appeals management for facilities and third party payors., One to one communication with nurses and doctors for submitting the appeal documentation to the insurance., Management of the authorization and denial process with the insurance., Validation of coverage and the authorization for full payment of the inpatient admission., Patient referral to rehab centers and transportation fees.
High School
Bachelor of Engineering
Bachelor of Actuary
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