Versatile data analyst experienced in driving insights for finance and healthcare organizations.
Applied statistical techniques and tools to interpret complex datasets relevant to finance and healthcare sectors.
Created interactive dashboards and visual reports to facilitate decision-making processes.
Designed and managed database queries for data extraction and manipulation.
Managed multiple data projects, coordinating timelines and stakeholder communication.
CCD
Scheduled medical appointments (ultrasound, mammograms, DEXA) via RadNet system, Verified patient information and insurance data accurately, Delivered compassionate customer service and ensured efficient patient flow
Continuum
Handled both inbound and outbound calls for Verizon clients in the U.S., Provided troubleshooting support, handled billing, and promoted service upgrades, Worked with proprietary Verizon CRM system in a fast-paced environment
Bahia Principe Hotels
Sold cigars, rum, mamajuana, and souvenirs to international guests at high-end resorts, Achieved monthly sales targets, including peak season goals of $10,000+, Built lasting customer relationships and responded to product inquiries
High School Diploma
Technical Program
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