Randy - Customer Service and Operations Assistant at Empresa de Servicios Gastronómicos

Heredia, Heredia Province, Costa Ricaen

Delivered positive customer experiences through empathetic communication and efficient service management.

Managed multiple requests and resolved issues under pressure, ensuring timely delivery and customer satisfaction.

Published on CazVid

Summary

Dedicated customer service professional with hands-on experience in client relations, operations, and digital tools. Adept at managing multiple priorities under pressure with a focus on confidentiality and professionalism.

Key Achievements

Maintained high standards of professionalism, confidentiality, and organization in a fast-paced environment.

Skills

Customer Service & CommunicationAdvanced

Skilled in empathetic communication, ensuring positive interactions and customer satisfaction.

Sales & Consultative SellingIntermediate

Capable of understanding client needs and offering tailored solutions to enhance sales.

Organization & Time ManagementAdvanced

Efficiently manages requests and deadlines, maintaining productivity in busy environments.

Digital Tools & Basic CRMIntermediate

Proficient with Office, Google Drive, and basic CRM systems to streamline work processes.

Languages

Español

Experience

Asistente de Atención al Cliente y Operaciones

Empresa de Servicios Gastronómicos

2025 - 2025

Atención directa a clientes, garantizando una experiencia positiva y profesional.. Gestión eficiente de solicitudes, tiempos de entrega y resolución de requerimientos.. Trabajo bajo presión manteniendo altos estándares de orden, limpieza y calidad.. Colaboración con el equipo para asegurar el correcto funcionamiento de las operaciones diarias.