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Customer Service and Operations Assistant at Empresa de Servicios Gastronómicos
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Competencies
Skilled in empathetic communication, ensuring positive interactions and customer satisfaction.
Capable of understanding client needs and offering tailored solutions to enhance sales.
Efficiently manages requests and deadlines, maintaining productivity in busy environments.
Proficient with Office, Google Drive, and basic CRM systems to streamline work processes.
Education
Languages
Summary
Dedicated customer service professional with hands-on experience in client relations, operations, and digital tools. Adept at managing multiple priorities under pressure with a focus on confidentiality and professionalism.
Key Achievements
- Delivered positive customer experiences through empathetic communication and efficient service management.
- Managed multiple requests and resolved issues under pressure, ensuring timely delivery and customer satisfaction.
- Maintained high standards of professionalism, confidentiality, and organization in a fast-paced environment.
Experience
Asistente de Atención al Cliente y Operaciones
Atención directa a clientes, garantizando una experiencia positiva y profesional.. Gestión eficiente de solicitudes, tiempos de entrega y resolución de requerimientos.. Trabajo bajo presión manteniendo altos estándares de orden, limpieza y calidad.. Colaboración con el equipo para asegurar el correcto funcionamiento de las operaciones diarias.