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Ranulfo

Medical Video Remote Interpreter

Contact

Ciudad Apodaca, Nuevo León, Mexico
Available on CazVid
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Competencies

Medical InterpretationExpert

Utilized medical terminology and effective communication skills to facilitate patient-doctor interactions and interpret complex medical information accurately.

Quality Assurance & ControlAdvanced

Supervised quality control processes in logistics, conducted inspections, and analyzed data to improve operational standards.

Customer ServiceAdvanced

Handled customer inquiries, resolved complaints, and maintained accurate records to ensure high customer satisfaction.

Translation & Cultural CompetencyIntermediate

Translated medical documents and supported cultural initiatives, improving communication and understanding in healthcare environments.

Technical CommunicationIntermediate

Utilized interpretation technology and software to enhance service quality, efficiency, and document management.

Education

High School Diploma
Escuela Preparatoria Numero 7 (Bilingue)
Completed 07/2000

Languages

SpanishC2
EnglishC2

Summary

Skilled in medical interpretation, quality assurance, and customer service across healthcare and logistics sectors. Proven ability to facilitate communication, ensure compliance, and improve operational standards through effective language and process management.

Key Achievements

  • Provided accurate medical interpretations during consultations, facilitating effective patient-provider communication.
  • Supervised quality control processes in logistics, ensuring compliance and safety for temperature-sensitive products.
  • Enhanced language services by translating medical documents and participating in cultural competency training for staff.

Experience

Medical Video Remote Interpreter

Pronto Language Services LLC
09/2025 - Current

Delivered accurate medical interpretations during examinations and consultations., Collaborated with medical staff to ensure clear understanding of diagnoses and treatments., Maintained confidentiality while managing sensitive patient information effectively., Assisted in translating medical...

Quality Control Supervisor

Americold logistics
02/2018 - 07/2025

Supervised quality control processes for temperature-sensitive products in a logistics environment., Trained team members on safety protocols and quality assurance standards., Conducted regular inspections to ensure compliance with company and regulatory guidelines., Collaborated with management to...

Medical Interpreter

Human Quality
06/2015 - 01/2018

Facilitated communication between patients and healthcare providers., Maintained confidentiality while handling sensitive patient information., Collaborated with medical teams to ensure clear understanding of treatment plans., Utilized interpretation technology to improve service quality and...

Customer Service Representative

Client Management Services (CMS)
07/2014 - 12/2017

Assisted customers with inquiries and provided timely solutions to their issues., Processed customer orders using company-specific software and maintained accurate records., Collaborated with team members to enhance service delivery and improve customer satisfaction., Resolved complaints...

Skills

Medical InterpretationQuality Assurance & ControlCustomer ServiceTranslation & Cultural CompetencyTechnical Communication
Published on CazVid - May 17, 2026
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