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Development Assistant at AMOS Health and Hope
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Competencies
Expert in managing donor databases, improving engagement, and strengthening donor relationships.
Proficient in financial and performance reporting to support strategic decision-making.
Skilled in proactive communication with stakeholders to enhance collaboration and support.
Experienced in supporting fundraising activities through data management and campaign analysis.
Education
Languages
Summary
Experienced in donor engagement, data management, and campaign analysis with a strong background in nonprofit support and community outreach.
Key Achievements
- Managed and improved donor CRM data accuracy, enhancing donor engagement.
- Generated financial reports to evaluate and optimize fundraising campaign performance.
- Strengthened communication channels with donors, fostering long-term relationships.
- Supported fundraising initiatives through detailed data management and reporting.
Experience
Development Assistant
Managing and updating the donor CRM, ensuring data accuracy and improving the donor experience., Financial reporting for performance evaluation of fundraising campaigns., Direct and proactive communication with donors, strengthening relationships and encouraging participation in initiatives., Coordination and monitoring of fundraising campaigns, contributing to the fulfillment of established objectives., Drafting letters and communication materials to donors, ensuring a clear and persuasive message., Support in the management of communications through publications in social networks, expanding the reach of the organization., Capturing photographs for audiovisual materials, contributing to the promotion of the organization's initiatives and impact., Medical translation assistance for delegations, facilitating effective communication in critical contexts., Collection and narration of beneficiary impact stories, highlighting the value and effectiveness of programs., Transcription and translation of success stories (Spanish-English), ensuring that positive impact is shared with a wider audience.
Individual Donor Promoter
Contacting and prospecting potential donors, contributing to the expansion of the organization's financial support base., Management of a database with sensitive information, ensuring confidentiality and proper use of data., Execution of street promotions, achieving a significant increase in the organization's visibility., Coordination of activations in shopping malls and fairs, promoting community engagement with the programs., Development of telemarketing campaigns for the organization's programs, generating new donation opportunities., Promotion and dissemination of projects and organizational objectives, strengthening the connection with the community., Registration and updating of new donors, contributing to the creation of lasting relationships.
Community Manager
Conducting a comprehensive analysis of the services and price ranges offered, identifying areas for improvement to position the company in the market., Design and implementation of a publication schedule for social networks, optimizing the frequency and type of content to increase engagement with the audience., Enhancement of the hotel's digital platforms, ensuring effective use of tools to maximize online visibility., Liaising with customers to gather their opinions on service and facilities, using their feedback to identify opportunities for improvement and enrich the content of publications., Development of strategies to increase the company's social media presence, resulting in a notable increase in visibility and interaction with the target audience.
Sales Area Assistant
Supporting the sales team, managing customer calls and providing necessary information in the absence of salespeople., Coordination of customer visits, strengthening commercial relationships and ensuring personalized service., Control and monitoring of weekly and monthly sales team goals, ensuring compliance with established objectives., Effective communication with customers and suppliers to resolve concerns and facilitate import and export logistics., Preparation of quotations and follow up on customer requests, contributing to the closing of sales and customer satisfaction., Assisting customers in tracking their cargo, using tracking systems to provide accurate information on the location and status of their shipments., Generating reports on the achievements of the sales area, presenting relevant information to the general manager for decision making.
Sales Executive
Making outbound calls from a database using specialized information management software., Offering loans and credit to potential customers, assessing their eligibility through a series of specific questions about their financial and personal situation., Maintaining accurate and up-to-date records of customer interactions, ensuring effective follow-up., Daily call management, applying sales and persuasion techniques to achieve campaign objectives., Providing detailed information on loan requirements and processes, facilitating an informative and clear experience for customers.