This is my profileContact via CazVid
Raúl
Customer Service & Call Center Professional with Extensive Experience
Video resume
Call center
Your tasks are going to be: n1. Coordinating and scheduling transportation services.n2. Communicating with drivers and customers.n3. Tracking and updating the status of deliveries or services.n4. Handling any issues or emergencies that arise during transportation operations. nnDo you have any specific questions about the job or the responsibilities?
Contact
Panama City, Panamá, Panama
Open to remote
Available on CazVid
Competencies
CommunicationExpert
Effectively communicates with clients, drivers, and team members to ensure clear and concise information exchange.
Coordination & SchedulingAdvanced
Coordinates transportation logistics and schedules to optimize service delivery.
Issue ResolutionIntermediate
Addresses emergencies and issues during transportation to minimize disruption and ensure service quality.
Legal KnowledgeBeginner
Utilizes legal background to understand and handle compliance-related aspects within call center operations.
Summary
Experienced in managing transportation coordination, customer communication, and issue resolution, with a legal background enhancing my service quality.
Key Achievements
- Held a call center position leveraging legal expertise to assist clients efficiently.
- Managed communication between drivers and customers, ensuring smooth transportation operations.
- Maintained proactive tracking and updates on transportation status, addressing issues promptly.
Skills
CommunicationCoordination & SchedulingIssue ResolutionLegal Knowledge
Published on CazVid - Jul 3, 2025