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Work Intergrated Learning (WIL) Trainee
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Competencies
Experienced in beverage preparation, serving, and stock control in hospitality settings.
Provided assistance to learners, including those with special needs, ensuring inclusive learning.
Proficient in data entry, booking systems, filing, and reservations management.
Skilled in Microsoft Office Suite for documentation, reporting, and communication tasks.
Education
Languages
Summary
Dedicated individual with hands-on experience in hospitality service, administrative management, and educational assistance. Skilled in customer service, data handling, and fostering inclusive learning environments.
Key Achievements
- Efficiently managed bar stock control and service, enhancing guest satisfaction at Tau Game Lodge
- Provided inclusive educational support to diverse learners, promoting equitable classroom environment
- Handled data entry, bookings, and reservations accurately, streamlining administrative processes
- Delivered professional food and beverage service, ensuring high standards of customer care
Experience
Work Intergrated Learning (WIL) Trainee
Prepared and served beverages and maintained bar stock control.. Delivered professional food and beverage service to guests.. Managed data entry, filing, bookings and reservations in the administration department.. Handled internal and external communication including radio calls.. Maintained guest rooms and public areas according to lodge standards.
Educational Assistant
Provided dedicated support to learners, including special needs students, ensuring inclusive and equitable learning.. Assisted with lesson preparation and classroom management.. Maintained accurate class registers and updated learner records.. Supervised learners and maintained discipline in the absence of teachers.. Built positive and impactful relationships with learners to enhance performance.