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Sales & Admin Specialist with 5+ years in retail and administrative roles
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Competencies
Provided excellent service to customers, assisting with purchases and resolving inquiries across multiple roles.
Consistently met or exceeded sales targets through upselling, promotional support, and customer engagement.
Led and trained store personnel and casual staff to ensure effective team performance and store operations.
Managed branch operations, reports, stock control, and coordinated between departments for seamless workflows.
Utilized MS Office tools to prepare reports, manage data, and streamline administrative processes.
Education
Languages
Summary
Experienced in retail sales, team leadership, and administrative coordination with a focus on customer satisfaction and operational efficiency. Skilled in data reporting and staff development, seeking to leverage diverse skills in a dynamic organization.
Key Achievements
- Supported store operations, staff management, and merchandising at Sneaker Factory, enhancing store efficiency.
- Led a team of casual staff and achieved sales targets through customer service at BMT Street Fever.
- Managed administrative and operational tasks, ensuring compliance and smooth workflow at Midas Warehouse.
Experience
Sales Associate
Assisted customers with product selection and provided detailed information on footwear and accessories, Manage, supervise, and support store personnel, Monitor operating costs, budgets, and resources, Support manager in planning and implementing strategies, Organize daily activities and ensure...
Cashier / Sales Assistant
Met daily and monthly sales targets through upselling and excellent customer service, Assisted customers with purchases and provided excellent service, Trained new casual staff on store operations and POS system, Led a team of festive casuals, Supported promotional campaigns and contributed to...
Branch Admin
Managed administrative tasks to support smooth branch operations on a mine site, Oversaw workshop operations and parts management, Ensured compliance with company policies and safety procedures, Maintained accurate records, reports, and stock control documentation, Assisted with coordination...
Admin Assistant
Managed client accounts and built strong relationships, Communicated deadlines and project timelines, Delivered excellent customer service and support