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Renata

Customer Service Specialist with 4-5 years in diverse industries

Video resume

Customer service representative
I have being 4-5 years in call center industry I was agent and supervisor in customer service in different areas from travel agencies,flights,Thec area,sales and healthcare system

Contact

Santa Tecla, La Libertad, El Salvador
Open to remote
Available on CazVid
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Competencies

Customer ServiceAdvanced

Applied in various sectors including travel, tech, sales, and healthcare to assist and support clients.

CommunicationAdvanced

Effective verbal communication skills used to resolve issues and engage positively with customers.

SupervisionIntermediate

Supervised customer service teams, overseeing performance and ensuring service standards.

Problem SolvingIntermediate

Resolved customer inquiries and issues efficiently across different service areas.

Summary

Experienced customer service agent and supervisor with a background in travel, tech, sales, and healthcare call centers, passionate about helping people.

Key Achievements

  • Gained experience as both agent and supervisor across travel, tech, sales, and healthcare sectors
  • Developed strong communication skills with a focus on helping and engaging with customers
  • Contributed to customer satisfaction and service quality in multiple roles within call center environments

Skills

Customer ServiceCommunicationSupervisionProblem Solving
Published on CazVid - Jul 3, 2025
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