Renato - Administrative & Customer Service Professional with 4+ years in Business Operations and Client Support

Lima, Lima Province, Peruen

Optimized client database strategies, improving targeted marketing effectiveness.

Managed inventory and logistics for OPM Technology, reducing costs through strategic negotiations.

Published on CazVid

Summary

Dedicated professional with over 4 years of experience in administrative operations, client management, and logistics. Proven ability to optimize processes, support strategic initiatives, and deliver exceptional customer service across diverse roles.

Key Achievements

Supported data-driven sales incentives and client loyalty programs at Tecnología, Química y Comercio.
Verified and processed electronic visa documentation, ensuring compliance and efficiency.

Skills

Client Relationship ManagementAdvanced

Skilled in maintaining and enhancing client engagement through targeted follow-up and loyalty strategies.

Administrative OperationsExpert

Experienced in managing procurement, invoicing, logistics, and data optimization to streamline business processes.

Data Analysis & ReportingIntermediate

Proficient in preparing reports and analyzing data using Excel and Power BI to support decision-making.

Customer Service & CommunicationAdvanced

Effective in bilingual customer support roles, ensuring client satisfaction and issue resolution.

Experience

Intern

Tecnología, Química y Comercio S.A.

2020 - 2020

Supported the execution of strategic marketing plans to optimize the client database.. Prepared monthly reports based on client and point-of-sale information.. Designed strategic plans to attract and retain clients, ensuring optimal use of the marketing budget.. Monitored fieldwork collaborators to achieve assigned objectives.. Provided daily support in assigned tasks.

OPM Technology SAC – Entrepreneurship

2020 - Present

Prepared purchase orders, managed invoicing, and negotiated with suppliers.. Managed inventory and optimized budgets through cost comparisons.. Coordinated import logistics.. Designed and executed digital marketing campaigns (Google Ads, Facebook Ads, TikTok Ads).. Created the company’s website and digital channels.. Contact potential clients and close sales aligned with the company's objectives

Administrative Assistant

Tecnología, Química y Comercio S.A.

2021 - 2022

Full-time administrative assistant for client follow-up and continuous data optimization (Lupa Project).. Geolocated strategic sales points for sales incentives and client loyalty.. Assigned routes and tasks for field collaborators.. Standardized and analyzed monthly KPIs for reporting purposes.