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Customer Service Assistant with hands-on experience in client relations and order processing
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Competencies
Provided assistance and maintained positive relationships with customers in various interactions.
Managed order entry, payments, and related administrative tasks to support sales activities.
Reviewed and responded to customer inquiries via phone, messaging, email, and social media platforms.
Addressed customer complaints and resolved issues professionally to ensure customer satisfaction.
Utilized tools like WhatsApp, Email, and gained willingness to learn Shopify, Ecwid, Meta Suite.
Education
Languages
Summary
Dedicated customer service assistant with experience in assisting clients, processing orders, and managing inquiries across media platforms. Skilled in problem solving, product promotion, and maintaining organized environments. Eager to leverage my skills for enhanced customer satisfaction and...
Key Achievements
- Supported sales by actively promoting products and engaging customers.
- Handled customer inquiries and complaints professionally, ensuring customer satisfaction.
- Processed orders and managed payments efficiently in a self-employed setting.
Experience
Customer Service Assistant
Assisted customers with product enquiries and recommendations, Processed orders and handled payments, Responded to customer queries via phone and messaging platforms, Resolved complaints professionally, Maintained a clean and organised environment, Supported sales by promoting products