Reyna - Hospitality Executive with 10+ years of diverse leadership roles

Ensured positive client interactions and repeat business through personalized service.

Developed relationships with media, clients, and partners to enhance brand reputation.

Conducted sales processes from tour to close, including timeshare and hotel reservations.

Oversaw front desk operations ensuring seamless guest experiences and staff coordination.

Built reservation and client relationship from creating a brand reputation making clients become a repeated client each year., Bought all furniture creating unique experience, Managed 23 rooms, from studio units to 2 bedrooms., Did the marketing, managed all the OTA’s converting 80% of prospects to...

Created marketing campaigns for B2B strategy alliance bringing 200 family’s a week to the destination., Made certificates for campaign with professional athletes in the NFL, F1, singers and over 2000 charities.

Started reservation department for new call center offering minivacs, generating upgrades for all inclusive hotels.

Timeshare sales rep from the tour to the close of the deal.