Ricardo - Customer Service Specialist with Experience in Call Centers

Villahermosa, Tabasco, MéxicoRemoteen

Worked in two call centers, Teleperformance and Qualcomm, providing customer service

Gained extensive experience in call center operations and customer interactions

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in call center operations with a focus on customer interactions, eager to expand skills.

Customer ServiceIntermediate

Provided customer support and assistance in call center settings, handling inquiries and resolving issues.

Communication SkillsIntermediate

Communicated with customers in English and Spanish, improving clarity and responsiveness.

Multilingual CommunicationBeginner

Basic ability to interact with customers in multiple languages, mainly Spanish and some English.

AdaptabilityIntermediate

Adapted to different call center environments and customer service protocols.