Versatile professional with over 4 years in customer service, hospitality, and sales. Proven ability to resolve complex issues, support event operations, and drive sales growth. Currently pursuing a Business Administration degree to enhance strategic skills.
Skilled in resolving customer issues promptly, ensuring high satisfaction across diverse industries.
Experienced in promoting products and services to boost revenue and customer engagement.
Capable of organizing and managing events, enhancing client experience and operational efficiency.
Foundational knowledge in planning and executing projects to meet organizational goals.
Teleperformance
Assisting customers calling from the U.S to resolve their issues with Internet service at home, Participating in a cross sales campaign
Radisson Blu Saint Julians
Validating transactions from the previous day, Arranging special events in conference halls, Resolving problems and communicating with departments, Checking reservations and making new sales reservations, Ensuring room availability for corporate guests, Checking payments made by guests for extras
Enercare Inc.
Working from home during the pandemic, Fulfilling metrics in a cross sales campaign for Canadian customers, Assisting customers with issues related to gas services
Bachelor of Business Administration - BBA
Hello, my name is Rick. I'm a professional in business administration. I have experienced as a dispatcher. I was working for a medical equipment company. I was in charge to create the routes, assign the route to the driver, perform the following through the GPS system in order to confirm what's the status and the estimated time of arrival informed to the dispatcher.
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