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Ricardo

Customer Service Advisor with diverse experience in client support and business ownership

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Managua, Managua Department, Nicaragua
Open to remote
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Competencies

Customer SupportIntermediate

Provided support to clients, addressing inquiries and resolving issues effectively.

Communication SkillsIntermediate

Engaged with clients and team members to ensure clear and effective information exchange.

Business ManagementBeginner

Oversaw operations of personal business, handling daily management tasks.

AdaptabilityIntermediate

Quickly adjusted to different roles and organizational environments in customer service.

Education

School San Ignacio de Loyola
Completed 2010
School San Ignacio de Loyola
Completed 2012
School Villa Libertad
Completed 2014
School Bilingue Alfa
Completed 2015
School Isaias Fillippi
Completed 2016
Tourism and Hotel Management
University
Completed 2024

Summary

Experienced in client support roles across leading service providers and managing own business, demonstrating adaptability and diverse skills.

Key Achievements

  • Gained extensive customer support experience across multiple companies including Teleperformance, Foundever, and Concentrix.
  • Established and managed personal business, demonstrating initiative and entrepreneurial skills.
  • Adapted to various customer service roles, showcasing flexibility and communication skills.

Experience

Customer Service Advisor

Teleperformance
2022 - 2023

Customer Service Advisor

Foundever
2023 - 2024
Own Business
2019 - 2022
Concentrix
2024 - 2025

Skills

Customer SupportCommunication SkillsBusiness ManagementAdaptability
Published on CazVid - Jul 3, 2025
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